Privacy policy
Privacy Policy
Last updated: October 24, 2024
This Privacy Policy describes how BY PUREOREGANO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from bypureoregano.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect about Your Usage
We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide you with products or services you have requested.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
- Providing Products and Services: To process payments, fulfill orders, notify you of transactions, manage accounts, arrange shipping, and facilitate returns or exchanges.
- Marketing and Advertising: To send promotional communications via email, text, or mail and tailor advertisements.
- Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent or illegal activity.
- Communicating with You and Service Improvement: To provide customer support and enhance the Services.
Cookies
Like many websites, we use Cookies on our Site. Cookies help power and improve our Site and Services by remembering your preferences and running analytics to understand user interactions.
Most browsers automatically accept Cookies by default, but you can remove or reject Cookies through your browser settings. However, blocking Cookies may affect your user experience and the functionality of our Services.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties, including:
- Service providers (e.g., IT management, payment processors, fulfillment partners).
- Business and marketing partners for advertising and promotional purposes.
- Affiliates or within our corporate group for legitimate business purposes.
- Legal compliance (e.g., subpoenas, law enforcement requests).
We do not sell or share your sensitive personal information.
Third-Party Websites and Links
Our Site may contain links to third-party websites. If you follow these links, please review their privacy and security policies. We are not responsible for the privacy practices of these external sites.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with their personal information, please contact us.
Security and Retention of Your Information
We implement security measures to protect your personal information, but no system is completely secure.
We retain your personal information based on business, legal, and regulatory needs, including to comply with applicable laws, resolve disputes, and enforce agreements.
Your Rights
Depending on where you live, you may have rights regarding your personal information, including:
- Right to Access / Know: Request details about the information we collect.
- Right to Delete: Request that we delete your data.
- Right to Correct: Request corrections to inaccurate data.
- Right of Portability: Request a copy of your personal data.
- Restriction of Processing: Ask us to stop or limit processing your data.
- Withdrawal of Consent: Withdraw consent where applicable.
- Managing Communication Preferences: Opt out of promotional emails at any time.
You can exercise these rights by contacting us at support@bypureoregano.com.
Complaints
If you have concerns about how we process your personal data, please contact us. If you are unsatisfied with our response, you may have the right to appeal or lodge a complaint with a data protection authority.
International Users
If you are located outside the U.S., your personal information may be transferred, stored, and processed in countries where we or our service providers operate.
We use Standard Contractual Clauses or similar mechanisms to ensure data protection when transferring data outside of the EU.
Contact
If you have any questions or wish to exercise your rights, please contact us at: